Support

Last updated: April 28, 2026

Need help with Posena? We're here to assist.

Contact

For any question, bug report, or feedback, please reach out by email:

[email protected]

We aim to respond within 2 business days.

Common Questions

How do I manage or cancel my subscription? Subscriptions are managed through your Apple App Store or Google Play account. Open your device's store settings, find Posena under your subscriptions, and cancel or change your plan from there.

How do I restore my purchases? Open the Posena app, go to Settings, and tap "Restore Purchases".

I was charged but didn't receive my credits. Try restoring your purchases first. If the issue persists, email us at [email protected] with your purchase receipt and we'll investigate.

How do I delete my account? Open the Posena app, go to Settings, and tap "Delete Account". This will permanently remove your data.

Legal

For more information, see our Terms of Service and Privacy Policy.